LESSON 1
Consistent rules
Agree how guest counts, order types and discounts are recorded in POS. Different rules across shifts make averages incomparable.
LESSON 2
Closing the shift
Check open orders, cancellations and refunds in POS. Reconcile the final shift report with the expected analytics transfer. Perform cash operations in your cash-register system.
LESSON 3
Sharing context
Tell the manager about banquets, dining-room closures or outages. Numbers alone will not explain unusual changes in checks or traffic.
Practical exercise
A party of three paid a ₴1,200 check. Which two metrics do we have?
Check the answer
Check value: ₴1,200; revenue per guest: ₴400.